In this Privacy Policy, “we”, “us” and “our” means Woodside Carehomes Ltd. We are committed to protecting your privacy and handling your personal data in accordance with the Data Protection Act 2018, the UK GDPR and other applicable privacy laws. This policy explains how we collect, use and protect personal information when you visit our website or contact us through it.
If you do not agree with this Privacy Policy, please do not submit personal information through our website.
This Privacy Policy sets out how we collect personal information from you and how the personal information you provide will be processed by us when you use our website. By visiting our website, you are accepting the practices described in this Privacy Policy. If you do not consent, please do not submit any personal data to us.
Information we collect
We may collect personal information that you choose to provide to us through our website, for example when you complete an enquiry form, request information, or otherwise get in touch. This may include your name, email address, telephone number, postal address and any other information you include in your message.
We may also collect limited technical information automatically when you use our website, such as your IP address, browser type, device information, pages visited, date and time of access, and how you interact with the site. Some of this information may be collected through cookies or similar technologies.
How we use your information
We use personal information collected through our website to respond to enquiries, provide information you request, manage our relationship with you, improve our website and services, maintain website security, and where lawful, send relevant updates or marketing communications.
We only process your personal data where we have a lawful basis to do so. Depending on the circumstances, this may include taking steps at your request before entering into a contract, complying with a legal obligation, pursuing our legitimate interests in operating and improving our services, or relying on your consent where required.
Cookies
Our website may use cookies and similar technologies to help the site function, improve performance and understand how visitors use the website. Where cookies are not strictly necessary, we will ask for your consent before placing them on your device. You can manage your cookie preferences through our cookie banner and your browser settings.
Retention
We keep personal information only for as long as necessary for the purposes for which it was collected, including to deal with enquiries, comply with legal and regulatory requirements and resolve disputes. Retention periods may vary depending on the nature of the information and the reason it was collected.
Sharing your information
We may share personal information with service providers who support our website, IT systems, professional advisers, regulators, insurers, and other organisations where necessary to provide services, comply with legal obligations, protect rights and safety, or support our legitimate business operations. We do not sell your personal information.
Marketing
Where we send marketing communications, we will do so in accordance with applicable law. You can opt out of marketing messages at any time by using the unsubscribe option in the communication or by contacting us directly.
Third-party websites
Our website may contain links to other websites. If you follow a link to a third-party website, please note that those websites have their own privacy policies and we do not accept responsibility or liability for them. Please check those policies before you submit any personal data to third-party websites.
Keeping your information secure
We take appropriate technical and organisational measures to protect personal information against unauthorised or unlawful processing and against accidental loss, destruction or damage. However, no data transmission over the internet can be guaranteed as completely secure.
Where your information is stored
We aim to store and process personal information within the UK.. If personal information is transferred outside those locations, we will take appropriate steps to ensure it is protected in accordance with applicable data protection law.
Complaints
If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve the issue. You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.
Contact us
If you have any questions about this Privacy Policy or wish to contact us about your personal information, you can contact us at: Woodside Carehomes Ltd, The Strand, 2 Redwood Court, East Kilbride, G74 5PF. Email: admissions@mswsltd.co.uk. Telephone: 01355 235508.
